Empress Healthcare Inc. logo Empress Healthcare Inc. Courtesy · Compassion · Care (818) 527-1358

Medicare-certified home health

Skilled care at home, across six Southern California counties.

Nursing, therapy, and personal care delivered in the place people recover best — their own home. We coordinate with your physician and keep families informed at every step.

Make a referral How to start care
Medicare-certified home health agency Licensed by the State of California 24/7 nurse on call

What we provide

Services ordered by your physician

Every plan of care is written with your doctor and reviewed as your needs change. Visit frequency is set by clinical need, not by a package.

RN / LVN

Skilled Nursing

Assessment, wound care, injections and infusion therapy, catheter and ostomy care, medication management, and teaching for new diagnoses.

PT

Physical Therapy

Strength, balance, gait and transfer training, and home exercise programs aimed at safe mobility and fall reduction.

OT

Occupational Therapy

Bathing, dressing, kitchen and household tasks — retraining daily activities and recommending equipment that makes the home workable.

SLP

Speech Therapy

Speech, language, cognition and swallowing evaluation and treatment, including diet-texture recommendations.

MSW

Medical Social Work

Counseling, community resource connection, benefits navigation, and help with planning for what comes after home health.

HHA

Home Health Aide

Personal care — bathing, grooming and dressing — provided under a nurse’s supervision as part of the plan of care.

Specialty care

IV therapy & infusion Wound & ostomy care Diabetes management Cardiac & post-surgical recovery Medication reconciliation Fall reduction Disease education for families

Getting started

Three steps from referral to first visit

A referral reaches us

From a hospital discharge planner, a physician’s office, a family member, or you. Call, fax, or email — all three reach the same intake team.

We confirm orders and coverage

We contact your physician for orders and the required face-to-face documentation, and verify your benefits before care begins.

A nurse visits and builds the plan

A registered nurse calls ahead to schedule a time that works for you, then completes the start-of-care assessment in your home. The plan of care goes to your physician for signature.

For referral partners

Send a referral

Discharge planners, case managers and physician offices: fax or email intake and we will confirm receipt the same business day.

Referral fax(818) 527-1356
Please includeDemographics and insurance, physician orders, face-to-face documentation, current medication list, and pertinent history.

For patients and families

Want home health care for yourself or a loved one?

Home health care requires an order from a doctor. Before we can start services, your primary care provider (PCP) — or another physician, nurse practitioner, physician assistant or clinical nurse specialist caring for you — needs to order home health for you.

  1. Talk to your PCP

    Tell your provider you would like home health care and ask whether it is right for you. Medicare also requires a visit with your provider, within the 90 days before or 30 days after care begins, related to the reason you need care at home.

  2. Ask them to send the order to us

    Your provider’s office can fax (818) 527-1356 or email Intake@empresshealthcare.com. In the hospital? Your discharge planner can send the referral for you.

  3. Or call us first

    (818) 527-1358

    We will check that your address is in our service area, answer your coverage questions, and contact your provider’s office for the order.

  4. We confirm and schedule

    Once we have the order and have verified your benefits, a registered nurse calls to schedule your first visit at home.

Coverage & payment

What home health may cost you

For most people who qualify under Medicare or Medi-Cal, there is no cost for covered home health services. We verify your benefits before care starts and tell you in writing about any charge that is not covered — before those services are provided.

Home health services may be covered by Medicare when eligibility criteria are met, including a physician’s order, a face-to-face encounter, and a need for skilled care. Eligibility is determined case by case. Some plans require prior authorization or limit the number and type of visits.

We accept

  • Medicare
  • Medi-Cal
  • Blue Shield of California
  • VA Community Care Network (Region 4)
  • TRICARE, including TRICARE West
  • Workers’ compensation
  • Private insurance
  • Private pay

Questions about a bill or your benefits? Call (818) 527-1358 and ask for billing.

Where we serve

Six counties across Southern California

Select a county to see it on the map. Our clinicians travel throughout each one — if you are not sure whether an address is covered, call and we will check it while you are on the line.

Service area map: Santa Barbara, Ventura, Los Angeles, Orange, Riverside and San Bernardino Counties SANTA BARBARA LOS ANGELES VENTURA ORANGE RIVERSIDE SAN BERNARDINO
County boundaries shown for reference. Service is available throughout each county listed.

Now showing

Los Angeles County

Skilled nursing, physical, occupational and speech therapy, medical social work and home health aide services are available throughout Los Angeles County.

Check an address (818) 527-1358 Monday – Friday, 9:00 a.m. – 5:00 p.m. · Nurse on call after hours

Careers

Clinicians — we’re hiring

RNs, LVNs, physical and occupational therapists, speech-language pathologists, medical social workers and home health aides across our six-county service area.

See open positions

Empress Healthcare Inc. is an equal opportunity employer.

Service areaSanta Barbara, Ventura, Los Angeles, Orange, Riverside and San Bernardino Counties
Seven Empress Healthcare clinicians standing together — a registered nurse, licensed vocational nurse, physical therapist, occupational therapist, speech-language pathologist, medical social worker and home health aide.
One team, seven disciplines — nursing, physical and occupational therapy, speech, medical social work and home health aide services.

Contact

Talk to a person, not a menu

Our office is open weekdays, and a qualified nurse is on call 24 hours a day, 7 days a week to take patient calls and coordinate care.

Call (818) 527-1358 Email intake
Office9520 Topanga Canyon Blvd, Suite 201
Chatsworth, CA 91311
Phone(818) 527-1358
Fax(818) 527-1356
Office hoursMonday – Friday, 9:00 a.m. – 5:00 p.m.
After hoursA qualified nurse is on call 24 hours a day, 7 days a week.
EmergenciesFor a medical emergency, call 911 or go to the nearest emergency room.
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